Digitary – Subprocessors

Effective date: 15th June 2023

To support delivery of our Services, Digitary may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. 

Third Parties

Digitary currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Digitary Applications. Prior to engaging any third party Subprocessor, Digitary performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Digitary uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity NameSubprocessing ActivitiesLocation
Amazon AWS AustraliaMy eQuals Cloud Hosting  Australia
Amazon AWS CanadaMyCreds / MesCertif Cloud HostingCanada
Amazon AWS EMEADigitary CORE Cloud HostingEU
Microsoft Azure AustraliaMy eQuals Cloud Hosting Off-site secondary backup Australia
Microsoft Azure CanadaMyCreds / MesCertif Cloud Hosting Off-site secondary backupCanada
Microsoft Azure EMEADigitary CORE Cloud Hosting Off-site secondary backupEU

Other Subprocessors

Depending on the Services provided, Digitary may use the following Subprocessors to perform other subprocessing activities:

Entity NameSubprocessing ActivitiesLocation 
Digitary Australia*Customer support and service delivery subprocessor for Digitary, if applicable Australia 
Digitary Canada*Customer support and service delivery subprocessor for Digitary, if applicable  Canada 
Digitary Ireland*Customer support and service delivery subprocessor for Digitary, if applicable  EU
Digitary UK*Customer support and service delivery subprocessor for Digitary, if applicable  UK
Google WorkspaceEmail, documents and supporting business services United States
Parchment LLC Customer support and service delivery subprocessor for Digitary, if applicableUnited States
SumoLogic Australia

My eQuals Log Aggregation and Analysis

Australia
SumoLogic Canada

MyCreds / MesCertif Log Aggregation and Analysis

Canada

SumoLogic EMEA

Digitary CORE Log Aggregation and Analysis

EU
TwilioSMS & Emailing Messaging Services United States 

*Digitary may also be a subprocessor to its affiliated entities listed above depending on the contracting party.