Digitary – Subprocessors

Effective date: 15th June 2023

To support delivery of our Services, Digitary may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. 

 

Third Parties

Digitary currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Digitary Applications. Prior to engaging any third party Subprocessor, Digitary performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

 

Infrastructure Subprocessors

Digitary uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name

Subprocessing Activities

Location

Amazon AWS 

Cloud Hosting in region

EU, Canada and Australia

Microsoft Azure 

Cloud Hosting Off-site secondary backup in region

EU, Canada and Australia 

 

Other Subprocessors

Depending on the Services provided, Digitary may use the following Subprocessors to perform other subprocessing activities:

Entity Name

Subprocessing Activities

Location 

Digitary Australia*

Customer support and service delivery subprocessor for Digitary, if applicable 

Australia 

Digitary Canada*

Customer support and service delivery subprocessor for Digitary, if applicable  

Canada 

Digitary Ireland*

Customer support and service delivery subprocessor for Digitary, if applicable  

EU

Digitary UK*

Customer support and service delivery subprocessor for Digitary, if applicable  

UK

Google Workspace

Email, documents and supporting business services 

United States

Parchment LLC 

Customer support and service delivery subprocessor for Digitary, if applicable

United States

SumoLogic

Log Aggregation and Analysis 

EU, Canada and Australia

Twilio

SMS & Emailing Messaging Services 

United States 

*Digitary may also be a subprocessor to its affiliated entities listed above depending on the contracting party.