Digitary – Subprocessors
Effective date: 15th June 2023
To support delivery of our Services, Digitary may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Third Parties
Digitary currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Digitary Applications. Prior to engaging any third party Subprocessor, Digitary performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
Digitary uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Entity Name | Subprocessing Activities | Location |
Amazon AWS | Cloud Hosting in region | EU, Canada and Australia |
Microsoft Azure | Cloud Hosting Off-site secondary backup in region | EU, Canada and Australia |
Other Subprocessors
Depending on the Services provided, Digitary may use the following Subprocessors to perform other subprocessing activities:
Entity Name | Subprocessing Activities | Location |
Digitary Australia* | Customer support and service delivery subprocessor for Digitary, if applicable | Australia |
Digitary Canada* | Customer support and service delivery subprocessor for Digitary, if applicable | Canada |
Digitary Ireland* | Customer support and service delivery subprocessor for Digitary, if applicable | EU |
Digitary UK* | Customer support and service delivery subprocessor for Digitary, if applicable | UK |
Google Workspace | Email, documents and supporting business services | United States |
Parchment LLC | Customer support and service delivery subprocessor for Digitary, if applicable | United States |
SumoLogic | Log Aggregation and Analysis | EU, Canada and Australia |
Twilio | SMS & Emailing Messaging Services | United States |
*Digitary may also be a subprocessor to its affiliated entities listed above depending on the contracting party.